Privacy Policy

Privacy Policy & Cookie Policy choose-greener.com

In this privacy policy we explain which data we use and how we save, protect and process this data. This privacy policy applies to our website https://choose-greener.com (the “Website”) and the services that we offer (the “Services”). We comply with the General Data Protection Regulation (GDPR) and, where applicable, with the relevant provisions under Dutch law (the “Relevant Legislation”).

Are you under the age of sixteen?

If you are younger than sixteen years old, you cannot use our Website and Services without the permission of your parents or legal guardian.

Personal data

To offer our Website and Services we may process personal data. “Personal data” means any information relating to an identified or identifiable natural person.

Your permission

We can store your data at various moments, for example when you visit our Website, create an account, use our Services, or when you contact us. We are allowed to process your data because we ask your permission via this privacy policy. In addition, we need your data to carry out the agreement between you and us. If you choose not to share your data, we cannot process and deliver your orders.

We will not process your data without your consent, unless we are legally obliged to do so.

What data do we collect and how do we use your data?

To operate our Website and Services, the following data may be collected:

  • Your anonymized IP address (Google Analytics, Hotjar, and WP Analytics all anonymize IP addresses by removing or masking the last octet)

The following non-personal data may also be stored when you use our Website:

  • The type of your browser
  • The operating system that you use
  • Your internet service provider
  • IP address and user agent (as logged by our infrastructure providers — see “With whom do we share your personal data?” below)

Analytics & Tracking — Opt Out

We use Matomo, a privacy-friendly analytics tool hosted on our own infrastructure, to understand how visitors use our Website. No data is shared with third parties through Matomo. You can opt out of Matomo tracking at any time using the control below:

Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures, including:

  • Secure network connections using SSL/TLS encryption where supported by our hosting infrastructure
  • Regular backups of data where supported by our hosting infrastructure
  • Access restrictions to systems that store personal data

How long do we store your data?

We shall store your personal data for as long as necessary to fulfil the purposes listed in this policy, or as required by law.

With whom do we share your personal data?

Processors

We may share your personal data with third-party service providers (“processors”) who assist us in operating our Website and Services. These parties only receive data that is relevant to their services, process it on our instructions, and may not use it for their own purposes. We have data processing agreements in place where required.

Our current processors include:

  • Etheron.nl — our primary web hosting provider. They may log IP addresses and user agent strings as part of standard server logging.
  • Bunny.net — a content delivery network (CDN) used to serve website assets efficiently. They may process IP addresses and user agent data to route and deliver content.
  • Scaleway — a cloud infrastructure provider used in our hosting setup. They may process IP addresses and technical connection data.
  • Vimexx — used for domain or supplementary hosting services. They handle storage and, where applicable, payment infrastructure.
  • Google Analytics – for Analytics
  • Hotjar – for Analytics

Transfer outside the European Union

We aim to process your data within the European Union. Etheron.nl, Scaleway, and Vimexx are based within the EU. Bunny.net operates a global CDN network; where data is processed outside the EU, this is done in countries that offer an adequate level of data protection, or under appropriate safeguards such as Standard Contractual Clauses.

Links

Our Website may contain links to third-party websites. We do not control those websites and are not responsible for their content or privacy practices. We advise you to read the privacy policies of any websites you visit via links on our Website.

Cookies

Cookies are small text files stored on your device when you visit our Website. They are retrieved on subsequent visits, allowing our Website to recognise you.

We use cookies to:

  • Keep items in your shopping cart
  • Keep you logged in while shopping
  • Ensure a secure shopping experience
  • Enable you to read and write reviews
  • Ensure the Website works efficiently
  • Track bugs, errors, and abuse on our Website
  • Test improvements to our Website
  • Offer personalised recommendations based on your browsing and purchase history
  • Allow you to share content via social media such as Facebook and Google

You can adjust your cookie settings in your browser at any time to prevent cookies from being stored on your device. Please note that disabling cookies may affect the functionality of certain parts of our Website.

Modifications to this privacy policy

We may update this privacy policy from time to time. When we make significant changes, we will post a notification on our Website alongside the updated policy. Registered users will also be notified by email. If you are not a registered user, we advise you to check this page regularly.

Your rights

As our data processing involves personal data, you have the following rights under the GDPR:

  • Right of access: You may request access to the personal data we hold about you.
  • Right to rectification: You may request that we correct or update inaccurate data.
  • Right to erasure: You may request deletion of your personal data, except where we are legally required to retain it or where retention is necessary to prevent fraud or non-payment.
  • Right to data portability: You may request a copy of your data in a structured format, and we can transfer it directly to another party upon request.
  • Right to object: You may object to the processing of your personal data.
  • Right to withdraw consent: You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
  • Right to lodge a complaint: You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data is being processed unlawfully.

To exercise any of these rights, please contact us using the details below.

Contact information

Choose-greener.com
info@choose-greener.com